Results 1 to 3 of 3

Thread: Bought yesterday, got no unlock code

  1. #1

    Default Bought yesterday, got no unlock code

    I got the purchase confirmation but no followup message with the code. 2 unanswered e-mails to support later, and here I am.

    Order ID 1182457563-6628-456356. Get this done please.

  2. #2
    Administrator Seth's Avatar
    Join Date
    Jul 2002
    Location
    Japan
    Posts
    5,343

    Default

    Hi Mike,

    I'm glad you posted.

    Your unlock key definitely did go out a few minutes after purchase by our system, I CC myself on all purchases so I can keep track.

    I did personally send the code again after receiving your email about not getting it.

    I assume you've got an over-achieving spam-removal software running that filtered our emails? Any way you can white list seth @ rtsoft.com? If there is a spam folder you can check, many times you can find the old emails we sent.

    In any case, I'm also PM'ing your unlock key through this message board system, it's probably the only way I can reach you.

    Sorry for the hassle.
    Seth A. Robinson
    Robinson Technologies

  3. #3

    Default

    That did it. Thanks!

Similar Threads

  1. Code::Blocks
    By ART_Adventures in forum Official ClanLib SDK Forums
    Replies: 6
    Last Post: 01-14-2010, 12:00 AM
  2. registration code?
    By in forum RTsoft Tavern
    Replies: 4
    Last Post: 09-05-2004, 12:38 AM
  3. Bought Bow Lore before I bought a bow.
    By in forum Dink Smallwood HD
    Replies: 4
    Last Post: 08-13-2004, 12:55 AM
  4. Dungeon Scroll unlock thru firewall problem
    By in forum Dungeon Scroll for PC and iPhone
    Replies: 2
    Last Post: 04-13-2004, 11:08 PM
  5. Source Code
    By Wavesphere in forum Dink Smallwood HD
    Replies: 4
    Last Post: 10-27-2002, 09:13 AM

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •