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Thread: Device banned? how geht it unbanned?

  1. #1

    Default Device banned? how geht it unbanned?

    Dear Moderators from tanked.
    I get a message device or location banned.
    As i can login with my tanked-id from another device, it seems my nexus tablet is banned.
    I logged out yesterday and the device was not used in between and nobody had accessed it.
    Now it seems banned.
    how do i get it unbanned?
    I did not misbehave by the way.
    Thank you,
    Cheers
    Michael

  2. #2
    Master Sorcerer Boomer's Avatar
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    Default

    Did you use a public access point or have shared internet? Someone may have been banned on that IP and now you are, too.

    Quotable quotes:

    Selling HTB Seeds 5/WL in vending at B2SEEDS

  3. #3

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    Quote Originally Posted by Boomer View Post
    Did you use a public access point or have shared internet? Someone may have been banned on that IP and now you are, too.
    Hello Boomer,
    I have a static IP - with my own Router and only me connected. No other user in the house.
    Cheers
    Michael

  4. #4
    Master Sorcerer Bob Will's Avatar
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    Quote Originally Posted by Woodz View Post
    Dear Moderators from tanked.
    I get a message device or location banned.
    As i can login with my tanked-id from another device, it seems my nexus tablet is banned.
    I logged out yesterday and the device was not used in between and nobody had accessed it.
    Now it seems banned.
    how do i get it unbanned?
    I did not misbehave by the way.
    Thank you,
    Cheers
    Michael
    Did you try messaging their support team?

    Animation is a dying art, those who choose to ignore it, ride on live action.
    We thinkers, innovators, motivators, engineers of the mind, are ones who seek to bring animation back from the dead, and save television from the evils of live action shows. We carry our predecessors work on our shoulders. We will not tremble from their amazing work, but we shall rise higher!

  5. #5

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    Quote Originally Posted by Bob Will View Post
    Did you try messaging their support team?
    yes, but interestingly the "sent message" box is empty.... maybe i am too dumb... Lok
    THX.

  6. #6
    Lesser Wizard
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    Default

    you are accused of cheating, point swapping, whatever.

  7. #7

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    I did nothing of that. Actually i would expect that then my ID gets banned. But i can login with any other device. Only my Nexus tablet is excluded.
    Michael

  8. #8
    Serf
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    Thumbs up

    Quote Originally Posted by Woodz View Post
    Hello Boomer,
    I have a static IP - with my own Router and only me connected. No other user in the house.
    Cheers
    Michael
    I have a shared IP - I've no Router and only used Wimax Modem connection. No other user in the house.
    Thanks

  9. #9
    Lesser Wizard
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    Quote Originally Posted by Woodz View Post
    I did nothing of that. Actually i would expect that then my ID gets banned. But i can login with any other device. Only my Nexus tablet is excluded.
    Michael
    By any chance did you install the Cyanogenmod on your nexus?
    King of the Skulls

    -Retired

  10. #10
    Administrator Seth's Avatar
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    We cleared it up.. he was banned incorrectly due to a android hardware hash conflict. (Someone else was banned who happened to have the same hardware hash)

    I have better ways to ID hardware now but need to update Tanked to use them...
    Seth A. Robinson
    Robinson Technologies

  11. #11
    Lesser Wizard theblaster's Avatar
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    seth plzzzzzzz update tanked
    If you read this then it's your unlucky day

  12. #12
    Master Sorcerer Bob Will's Avatar
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    Quote Originally Posted by Woodz View Post
    yes, but interestingly the "sent message" box is empty.... maybe i am too dumb... Lok
    THX.
    I had the same issue fix the spam filter next time!

    Animation is a dying art, those who choose to ignore it, ride on live action.
    We thinkers, innovators, motivators, engineers of the mind, are ones who seek to bring animation back from the dead, and save television from the evils of live action shows. We carry our predecessors work on our shoulders. We will not tremble from their amazing work, but we shall rise higher!

  13. #13
    Lesser Knight
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    Talking Answer

    Quote Originally Posted by Woodz View Post
    Dear Moderators from tanked.
    I get a message device or location banned.
    As i can login with my tanked-id from another device, it seems my nexus tablet is banned.
    I logged out yesterday and the device was not used in between and nobody had accessed it.
    Now it seems banned.
    how do i get it unbanned?
    I did not misbehave by the way.
    Thank you,
    Cheers
    Michael
    This is a good place to start to ask questions and thank you for not bugging mod about this they have a hard time as it is.Ok first you will need to email the support team and tell them that you got banned for no reason and I randomly got on and I was banned how did this happen and how do I fix it.
    The just go to the growtopia home page for the support email address and thank you once again for asking your question I will be always here to help

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