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Thread: Cant Register Game

  1. #1
    Serf
    Join Date
    Feb 2005
    Posts
    3

    Wink

    I have been waiting 3 weeks for Dungeon Scroll registration number. I have written to support like 8 times.

    I never get a reply still don't have a registration code.

    Any idea what is going on?




  2. #2
    Administrator Seth's Avatar
    Join Date
    Jul 2002
    Location
    Japan
    Posts
    5,377

    Talking

    Please read the main news at www.rtsoft.com! In short, your return email address seems to be bad.

    I'll PM you your code here since you've created an account, hopefully that will get through.
    Seth A. Robinson
    Robinson Technologies

  3. #3
    Serf
    Join Date
    Feb 2005
    Posts
    3

    Default

    Funny the first email from you saying that I will get a registration code within an hour arrived at the same address and I received 5 other emails at that address today. Have had it for 6 years without a problem.

    I have no PM from you now either. You hate me.

    I will send you a new mail with a different address and see if that helps.




  4. #4
    Administrator Seth's Avatar
    Join Date
    Jul 2002
    Location
    Japan
    Posts
    5,377

    Unhappy

    Erp, my bad, I screwed up sending the first PM, it apparently won't send unless you set a PM topic. You should get it now.

    About the email thing, the first email comes from RegNow, the CC handler so I would guess your email box specifically doesn't like email coming from www.rtsoft.com. (which is
    hosted in america by Servint, a large and reliable host provider)

    I'm not aware of it being blacklisted by any spam lists/etc but it's possible. Or, they don't like that the original email IP address came from Japan and they are filtering that as spam, but I've never heard of an ISP banning all of Japan before. I'd complain if this is the case.

    In any case, sorry for the delay and I hope you've gotten the unlock key ok!
    Seth A. Robinson
    Robinson Technologies

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